Russwood provided technical advice throughout the project; their knowledgeable and friendly staff are always easy to deal with and happy to assist.
Russwood offered our client choice and quality. The range of flooring allowed our client to choose a board which would contrast and bring warmth to the crisp internal finishes. Russwood provide excellent customer service and their technical team are always on hand to assist with queries and design details.
As usual Russwood's expertise in using the right kind of flooring was crucial to arriving at the best solution and appearance. The trust and everyone who uses or visits the Centre comments on the flooring - it gives such a comfortable feeling.
Russwood was chosen because it could provide a quality decking product made from UK sourced timber, grown to Forestry Stewardship Commission standards, and that would crucially also be more sustainable than an imported product.
The Russwood cladding is a quality, precision finished product. The factory staining process produced the desired aesthetic effect and reduced site construction time. As architects, we know Russwood well and they have provided us with excellent advice on both this and other projects. This was a reasonably small project however, they gave us the same standard of technical advice and general input which we would expect from larger projects.
We wouldn’t have come across this timber if we hadn’t used Russwood. They were able to interpret our designs and match that to a best-suited product. We were shown lots of alternatives so the choice was ours, but it was an informed choice thanks to that support.
Russwood were extremely helpful, offering expert advice on which timbers would be fit for purpose during the specification stage. Advice was given on an array of design issues including what profile selection to suit the distinctive shape of the building, and appropriate fixings. Although our dealings only extended as far as specification stage the help and support we received was first class.
As architects we are passionate about the use of materials and the Scotlarch® at Woodland Burial Park allowed us to utilise a quality product with a striking natural finish.
We have a long working association with Russwood - the first time we specified Russwood flooring was in 2001 - and as well as offering a wide range of high quality products we have always found them to be very knowledgeable and helpful.
Our experience of working with Russwood is long-standing and always positive. Their technical knowledge and understanding of what we are trying to achieve with our projects is outstanding, complemented by their range and quality of products.
Russwood’s in-house expertise was greatly appreciated, especially in the early stages. The team was very knowledgeable and kept us on the right track with product choice and what was and wasn’t possible. Russwood were available throughout the project to answer technical queries which was a great bonus when trying to deliver a high end product and get it right first time round.
Russwood quickly provided samples of different types of FSC certified timber that we could present to the client. The samples were of a decent size, which on a large scheme is important to understand the natural variation of the timber has. By narrowing the samples down to Siberian Larch and Western Red cedar, Russwood were then able to offer us advice on the various profiles which were able to meet the cost budget, without detracting from the overall appearance. Furthermore their technical advice allowed us to test some of TRADA's principals embedded in the external cladding guidance which was invaluable.
We have consistently enjoyed excellent service from Russwood, and have found their products and their advice to be of excellent quality.
I send lots of clients to Russwood. The staff don't try to sell you a floor; instead they fit the product to your project, and the quality is excellent.
Russwood provide a consistent good service and product for architects which gives them confidence when specifying. This ranges from advice on detailing and product selection through to after sales advice to customers. Architects jobs are made easier when both contractor and suppliers work as a team to provide great buildings – Russwood are very much team players and are an important component in the increasing amount and quality of timber-clad buildings being built in Scotland.
It is important to us to source sustainable and affordable timber from within the UK. At Bents Green School, Russwood provided us with friendly, detailed, and extremely helpful technical guidance, and in Scotlarch® a timber cladding which is attractive, flexible in design terms, and met our budget requirements.
Russwood were efficient and helpful when dealing with queries. They provided a comprehensive NBS specification in line with a very tight procurement programme. Their technical advisors gave sound advice regarding weathering, detailing and insect mesh etc. They are knowledgeable and proactive and always go above and beyond to ensure clients and designers are given the appropriate knowledge as and when required.
Russwood were on hand and provided excellent precedents and technical advice when the durability and specification was tested. With regards to bespoke pieces, their advisors were of great assistance to BMJ prior to and during specification, and also when on-site.
Russwood not only provided our clients with quality products, but also provided both ourselves and the contractors with guidance regarding the exact specification and installation of the floor
Russwood are flexible, knowledgeable and professional. The expert advice given throughout the project was key in the project's overall success
Our firm has a long history with Russwood. The service before and after installation is excellent and the staff have specialist knowledge of how their products perform in a Scottish environment over a long period of time.
Russwood products are recognised as the best on the market, but it's the service that makes the difference. They have the knowledge and expertise to guide us to a solution that perfectly fits the project
We chose Russwood to provide the Scottish larch cladding, not only because it is locally sourced, but also as they could supply us with the required vacuum coated, pre-painted finish on the timber, in a great choice of colours. We also recognised their knowledge and experience in timber cladding as we have been very happy when using their products on previous projects.
Robin Baker Architects were delighted to use Russwood prime oak flooring because of its consistent high quality and finish. This warm and natural flooring, which has unified the main public space in the new Birks Cinema, will be very hard-wearing and easy to maintain.
Very informative session with constructive and practical advice from John Russell. Would highly recommend to other design professionals who use timber cladding in their work.
We were delighted with the black vacuum coated, off sawn boards used on The Kettle. Russwood offered incredible knowledge and support throughout the project and we can't thank them enough for their expertise, commitment and enthusiasm. We look forward to working with them again.
We loved the product immediately upon seeing it, and Russwood were able to meet our incredibly tight schedule. We received a fantastic, professional service from both them and their recommended fitter
Painted Accoya® profiles provided a durable and cost-effective way of bringing new life to a tired 1970s façade and creating a vibrant new public face for the school. Russwood supplied pre-coated Accoya® cladding panels, as well as thicker profiles used in the louvred sun-screen, and offered specification and detailing advice throughout the project.
We spent a great deal of time investigating wooden flooring suppliers and were immediately impressed with the superb quality and diversity of the products available from Russwood. Perhaps just as importantly, the team were wonderful to deal with; the depth of their knowledge, helpfulness, professionalism and friendliness helped make the project possible.
We have used Russwood for numerous projects and they have consistently provided high quality products backed up with excellent technical service. The product (Scotlarch® GripDeck®) had the slip resistant qualities we needed for this public platform which will be used by students and staff of RSAMD and Scottish Opera
Russwood have proved invaluable to the timber aspect of this development. Their product knowledge and advice – given at all stages from design to fit – have been tremendously helpful.
Russwood has an outstanding record of customer care – excellent attention to detail and quality of advice coupled with solving any problems that arise quickly, efficiently and to the customer’s satisfaction.
The staff at Russwood are incredibly helpful with not only a passion, but excellent technical knowledge regarding their products which gives an invaluable asset when designing a project both at early and detail design stages. In my experience they offer something that other suppliers don’t which is the reason why I shall be recommending them time and time again to my clients with confidence.
Russwood provided me with incredibly helpful technical advice on the inherent properties of Thermally Modified Hardwoods and the detailing required in construction using this timber. The speed of service matched their lead times, which were fantastic.
Russwood introduced us to Accoya® initially, and provided us with the technical detailing necessary for this project, which in turn informed our design and installation ideas. The properties of the wood made for an incredibly easy and efficient on-site installation of the fence